Short, practical pieces on the problems we're called about most. No sales pitch — if you can fix it yourself after reading one of these, good.
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Cyber security
Multi-factor authentication, a password manager, patched devices, tested backups and knowing who has access to what. None of them cost much and together they stop most of what we see.
Microsoft 365
The default settings in a new tenant are convenient rather than safe. Here's what to turn on, what to turn off, and the two settings that stop most business email compromise attempts.
IT support
What an hour of downtime actually costs, why the “someone in the office who's good with computers” arrangement fails, and when it's worth moving to a monthly plan.
Repairs
Overheating, failing drives, swollen batteries and the slow decline that isn't a virus. What to watch for, what you can fix, and when to stop spending money on a machine.
CCTV
Deterrence, evidence, insurance and staff safety — plus the data protection obligations that come with it, and the mistakes that make footage useless.
Networking
It's rarely the router. Interference, coverage gaps, an overloaded band and ISP hardware doing too much — how to tell which one you have before spending money.
Short, one-page guides we hand to clients. Download them free — there's nothing to sign up for.
One page, fifteen checks. Work through it and you'll be ahead of most organisations your size.
Download the PDFThe order to do things in when a new machine arrives, so you don't end up redoing it in a month.
Download the PDFThe specific toggles worth changing in a small business tenant, with what each one breaks if you get it wrong.
Download the PDFSix things to try in order before you buy a new router or ring your broadband provider.
Download the PDFSend it over. If it's quick we'll just answer it, and if it's a common one we'll turn it into the next article.